Privacy notice

This notice explains what personal data Softify Ltd collects when you visit softify.ltd or get in touch, why we collect it and the rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who we are

Softify Ltd is the controller of your personal data. We are a company registered in England and Wales with company number [COMPANY NUMBER]. Our registered office is [REGISTERED OFFICE ADDRESS]. You can reach us about anything in this notice at [email protected].

What we collect

• When you email us: your name, email address, the content of your message and anything you choose to attach, such as a project brief.
• When you visit the site: our hosting provider records standard server logs, which include your IP address, browser type, the page requested and the time of the request.

This site does not use cookies, analytics or advertising trackers, and it has no forms. If you switch between the light and dark theme, that choice is saved in your own browser's local storage and never sent to us.

Why we use it

• To reply to you and discuss a project. Our lawful basis is our legitimate interest in answering enquiries, or taking steps at your request before entering into a contract.
• To deliver work we agree with you. Our lawful basis is performance of a contract.
• To keep the site secure and working. Server logs help us find faults and block abuse. Our lawful basis is our legitimate interest in running a safe website.
• To meet legal obligations, such as keeping accounting records.

We do not sell your data, use it for automated decision-making or send marketing emails you did not ask for.

Who we share it with

We share personal data only with providers that help us run the business, under contracts that require them to protect it: our email provider ([EMAIL PROVIDER]) and our website host ([HOSTING PROVIDER]). We may also disclose data if the law requires it.

Where a provider processes data outside the UK, we rely on UK adequacy regulations or the UK International Data Transfer Agreement to keep it protected.

How long we keep it

• Enquiries that do not lead to a project: up to 2 years after our last contact.
• Client records and contracts: 6 years after the project ends, as UK tax and company law requires.
• Server logs: no longer than [LOG RETENTION, e.g. 30 days].

Your rights

You have the right to:

• ask for a copy of the personal data we hold about you
• ask us to correct data that is wrong or incomplete
• ask us to delete your data
• object to, or ask us to restrict, how we use it
• receive data you gave us in a portable format

To use any of these rights, email [email protected]. We reply within one month and do not charge a fee in most cases.

Complaints

If you are unhappy with how we handle your data, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.ukor on 0303 123 1113.

Changes to this notice

When we change this notice we update the date at the top of this page.